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FAQ

  • Where does my parcel ship from?
    Your parcel(s) will depart from Haifa, Israel. Your order will be provided with a track and trace code so you can track all the steps of your parcel from my studio to your front door (or any address that you've fill out).
  • Are all products made from organic fabrics, or OEKO-TEX certified fabric?
    No, not all products are made from organic or OEKO-TEX certified fabrics. If this is the case, it will state clearly in the description item or might appear as extra info on the product icon in the shop collection.
  • Are all products handmade?
    Yes, all of my products are made by me. I buy, wash, iron, cut and sew everything in my studio.
  • What to do when my order hasn't arrived?
    If your order hasn't arrived, please check first with the provided track and trace code where your parcel is at. It might be just around the corner! If this doesn't give you an clear answer, please contact me on ann.verstegen@hotmail.com or on (+972) 058 6658 112
  • How can I add a personal message to my order?
    When you go to MY CART you'll see a little box with "add a note". This is where you can leave your personal message when sending your order out as a gift and you want to include something personal. This is an example of a note that can be included in your order.
  • Can I send these items as a baby shower gift?
    Absolutely! In particular the diaper clutch is a great baby shower gift as it comes included with diapers and wet wipes, and even a baby toy! It's ready to be gifted. But also all other items make a great baby shower gift. You can send them to any address in the USA, Israel or Netherlands. You have the option to include a handwritten note. And I'll make sure that even unpacking the gift is a joy.
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